Reliable voice. Nationwide deployment. Centralized management. Built for SMBs and fast-moving distributed operations. And when you’re ready to go beyond voice, our AI-powered call analytics turns conversations into measurable revenue.
Simple Intelligence is AI-powered and listens to every customer call, detects intent and missed opportunities, tracks follow-throughs, and alerts your team when action is needed. Integrated with your CRM or POS, it helps you recover lost revenue, improve customer experience, and coach teams in real time.
We deploy voice solutions differently by going through an iterative process with you to ensure that your communication system has all the unique features and custom integrations that your enterprise needs.
After perfecting a pilot location, we can then use that blueprint to replicate it for tens, hundreds, and even thousands of your other sites.
With this process, we can provide services for any new location within seconds through our magic auto-provisioning and templated configurations.
We’re consistent, fast, reliable, and flexible to work with any requisites that your enterprise needs.
We have immense experience specializing in distributed enterprises and SMBs, and we can provide you with agile and high-touch support that big telecommunications companies can’t give you.
Our US-based VoIP experts will go above and beyond to provide you with fantastic customer support. Our priority is to ensure that you, your people, and your customers communicate as efficiently and effectively as possible.
SimpleVoIP can save you a lot of money and guarantee comprehensive solutions, abundant features, and dependable services that will solve all your communication problems.
Schedule a consultation with us to compare your service and its current monthly bill with how much we can save you with our services.
Check out our fantastic UCaaS services! Caller Insight (award-winning product) and Simple Intelligence are two of our biggest differentiators. SimpleVoIP has incredible features that make communications between you and customers smooth and straightforward.
See who’s calling and why — the moment the phone rings. Caller Insight surfaces customer history and key details automatically so your team can start calls smarter and serve faster.
Maximize the potential of your business operations with our cutting-edge solution that offers customized integrations for your CRM (Customer Relationship Management), POS (Point of Sale) system, and business software.
Seamlessly streamline your communication process, boost efficiency, and gain a competitive edge in today’s dynamic market. Our platform equips your enterprise with analytics, empowering you to extract valuable insights and make data-driven decisions for maximum success and growth.
Know who’s calling before you answer. Caller Insight enriches your caller ID with real customer context: name, visit history, loyalty status, past orders, and account notes. Your team sees who the caller is and why they’re likely calling, enabling faster service, smarter routing, and personalized customer experiences from the first ring.
Result: shorter calls, happier guests, and more opportunities captured.
Real-time conversation intelligence for multi-location enterprises.
Simple Intelligence analyzes every call to surface patterns, track promises, and flag missed sales moments instantly. With live dashboards, coaching insights, and alerts that push into your systems, your teams stay accountable, responsive, and revenue-focused.
Better conversations. Faster follow-through. Stronger outcomes.
The concept is simple: we’ve created an iterative process where we work with you through lab tests and pilots to build the perfect communication system equipped with customized applications and integrations for one of your locations.
Once that pilot location has everything you want, including names of phones, extension numbers, systemized buttons, and personalized features, we can then take that blueprint and reproduce replicas of that communication system for all your other locations. We also offer template plus for sites that need different customizations.
Benefits of Magic Auto Provisioning:
Our client, a national hamburger franchise group, did a market study and found that 25% of their customers still prefer ordering food directly by telephone instead of using delivery apps such as GrubHub, Door Dash, or Uber Eats.
SimpleVoIP custom-designed a solution wherein customers can call the restaurant and speak to an auto-attendant that will ask which numbered parking spot they’re located. Then, SimpleVoIP’s system will automatically find the customers’ information based on their phone numbers in conjunction with the franchise group’s POS system.
The search will then show the status of customers’ orders. The auto-attendant can then update customers through text to speech if their orders are complete or if they need to wait a certain number of minutes.
Auto Attendent presents caller with the menu of available call
options
Other great features include:
SimpleVoIP also optimizes your network and provides onsite installation and support.
