Enterprise-Level Services for Your Small to Medium-Sized Business

No matter the size, your business deserves high-quality communication and customer support, so you can focus on what truly matters: delighting your customers.

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Wall Mounted WiFi Phone
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DECT Cordless Phone
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Wired Phone

A Flexible Communication System for Your Scaling Business

Coffee Shop Owner Happy with SimpleVoIP

Your expanding business needs a flexible communication system, so enable your small to medium-sized business with a service provider that can scale seamlessly with you, like SimpleVoIP. 

With us, you’ll get reliable and affordable phone services with all the necessary features, integrations, and customizations your business needs.

Our auto-attendant feature can lessen your workload by answering your customers’ quick inquiries so you can have more time in the day!

Our dedicated customer support specialists are ready to assist you whenever you need help; just call 855-899-8647 or email support@simplevoip.com.

Update Your Store Hours Automatically

Bakery Owner Customer Happy with SimpleVoIP

With SimpleVoIP, you can program special announcements for your auto-attendant based on the times and dates your customers call. 

We understand it’s time-consuming for businesses to manually update store hours on their phone system, website, and third-party applications, such as Google and Yelp. So, we’ve automated our system and auto-attendant features to react based on the store hours listed on your website. 

We’ve built integrations that will automatically sync any changes on your website and apply them to SimpleVoIP’s portal, Google, and Yelp. So you only have to take one action to create synchronal changes for your business locations.

This unified prompt will let your phone system and auto-attendant react and provide customized messages based on your website’s store hours.  

Auto Attendant

No need for multiple lines. No more busy signals. No more “Hold, please.” No more wasting time on one line providing directions and hours over and over again.

 

  • Professional, fully customizable recorded greeting and call routing system.
  • Unlimited menu options (e.g. press 1 to place an order; press 2 for support; press 3 for directions; etc.)
  • Every call routed to the right people, in the right places, in the right amount of time.
  • Custom ring groups.
  • Automated, outbound SMS text messages to customers requesting information.
  • Step 1:

    Caller dials into your
    business line.

  • Step 2:

    Incoming calls are answered by your pre-recorded greeting.

  • Step 3:

    Auto Attendent presents caller with the menu of available call
    options.

  • Step 4:

    Caller select from the menu and is routed to the correct person.

Curbside Pick-Up App

Curbside pickup is not going away. SimpleVoIP’s custom-built app enables simple, two-way curbside texting capabilities using your main number.

  • Customer arrives at curbside and sends text message to your store (e.g. spot #, car make/model, etc.)
  • Staff alerted audibly and visually to ensure rapid response.
  • Staff sends quick, customized, pre-programmed response (e.g. “we’re on our way out.”)
  • All communications are logged.

Simple VoIP Mobile App

Answer calls, send and receive text messages and check your voicemail from anywhere

  • Lets you answer calls, send texts and read transcribed voicemails from wherever you are.
  • iOS and Android compatible

Other great features include: Caller ID with name; eFax; an intercom paging system; and professional on-hold music or custom recorded messaging.

SimpleVoIP also optimizes your network and provide onsite installation and support.

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Use the chat or call us at 855-899-8647.