A Flexible Communication System for Your Scaling Business
Your expanding business needs a flexible communication system, so enable your small to medium-sized business with a service provider that can scale seamlessly with you, like SimpleVoIP.
With us, you’ll get reliable and affordable phone services with all the necessary features, integrations, and customizations your business needs.
Our auto-attendant feature can lessen your workload by answering your customers’ quick inquiries so you can have more time in the day!
Our dedicated customer support specialists are ready to assist you whenever you need help; just call 855-899-8647 or email support@simplevoip.com.
Update Your Store Hours Automatically
With SimpleVoIP, you can program special announcements for your auto-attendant based on the times and dates your customers call.
We understand it’s time-consuming for businesses to manually update store hours on their phone system, website, and third-party applications, such as Google and Yelp. So, we’ve automated our system and auto-attendant features to react based on the store hours listed on your website.
We’ve built integrations that will automatically sync any changes on your website and apply them to SimpleVoIP’s portal, Google, and Yelp. So you only have to take one action to create synchronal changes for your business locations.
This unified prompt will let your phone system and auto-attendant react and provide customized messages based on your website’s store hours.
Auto Attendant
No need for multiple lines. No more busy signals. No more “Hold, please.” No more wasting time on one line providing directions and hours over and over again.
- Professional, fully customizable recorded greeting and call routing system.
- Unlimited menu options (e.g. press 1 to place an order; press 2 for support; press 3 for directions; etc.)
- Every call routed to the right people, in the right places, in the right amount of time.
- Custom ring groups.
- Automated, outbound SMS text messages to customers requesting information.
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Step 1:
Caller dials into your
business line. -
Step 2:
Incoming calls are answered by your pre-recorded greeting.
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Step 3:
Auto Attendent presents caller with the menu of available call
options. -
Step 4:
Caller select from the menu and is routed to the correct person.
Curbside Pick-Up App
Curbside pickup is not going away. SimpleVoIP’s custom-built app enables simple, two-way curbside texting capabilities using your main number.
- Customer arrives at curbside and sends text message to your store (e.g. spot #, car make/model, etc.)
- Staff alerted audibly and visually to ensure rapid response.
- Staff sends quick, customized, pre-programmed response (e.g. “we’re on our way out.”)
- All communications are logged.
Simple VoIP Mobile App
Answer calls, send and receive text messages and check your voicemail from anywhere
- Lets you answer calls, send texts and read transcribed voicemails from wherever you are.
- iOS and Android compatible
Other great features include: Caller ID with name; eFax; an intercom paging system; and professional on-hold music or custom recorded messaging.
SimpleVoIP also optimizes your network and provide onsite installation and support.
Our Customers
Blog Posts
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08 Jun, 2023Effective communication is essential for the success of any business, especially complex operations lik...
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31 May, 2023Imagine a world where incoming calls don't interrupt the flow of work in your store. A world where prov...
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18 May, 2023In today's interconnected world, effective communication is vital for the success of any enterprise. Wi...
