SimpleVoIP for Call Centers

SimpleVoIP's Call Center Pro

The intelligent cloud contact center with seamless connectivity and comprehensive analytics.

Benefits of a contact center solutions.

Enable your agents. Foster customer loyalty. Expand your business.

Empower your business with Call Center Pro.

Call Center Pro’s capabilities provide a powerful and highly versatile call center option for your clients, with a robust performance dashboard.

Ensure your team's on top of their game using the Queue Inspector.

The new queue inspector allows members to open a queue and view the currently waiting calls, members assigned to that queue, their status, and activity logs.

Get a comprehensive view of your company's calls.

Categorized information gives a clearer understanding of a member’s assigned queues, their status in each queue, the call information regarding each queue, and other agents assigned to queues.

Get comprehensive insights to effectively lead and empower your team.

Experience better member management through a comprehensive overview of all call center members, including their status, role, assigned queues, and skills

What is Call Center Pro?

Introduction to Call Center Pro

Call Center Pro is an advanced native call center app that offers an array of features and functionalities for an exceptional call center experience. Its streamlined UI empowers agents with improved call handling and enables admins to manage queues efficiently.

The app provides a powerful and versatile call center option with a robust performance dashboard. It enhances queue interaction, introduces a new call experience, and gives managers comprehensive tools for effective call center management. From creating queues and tracking member status to accessing call information and fostering collaboration, Call Center Pro simplifies operations and boosts productivity for a thriving call center environment.

Integrations that fit your call center needs.

We customize your business phone system based on your requirements and build integrations to ensure that you get the most of your Call Center Pro application.

We run a smooth operation, so you can too.


Unified communications for customer engagement solution.

Technical account manager

Strategic partner for training, projects, optimizations, and reporting.

Geographic redundancy

Ensure the security of your data across numerous data centers.


We provide customizations based on your business needs.

24/7 specialized support

Expert support provided by SimpleVoIP's most tenured US-based agents.

Real-time updates

Seamless and hassle-free updates through uninterrupted cloud deployment.

Talk with an expert

We’ll help you find the right contact center solution for your business needs.