Caller Insight gives you real-time access to reservation details, loyalty status, dining history, and more, so your staff is equipped to deliver exceptional service before they even say hello.
Caller Insight brings the power of guest insights to the moment the phone rings. With real-time access to reservation details, loyalty status, and dining history, your staff can deliver exceptional service before they even say hello.
“Caller Insight solves a lot of problems that can be pretty frustrating for restaurants and for people dining in them. I think we’ve all had that experience where you walk into a busy restaurant, there’s a crowd at the host stand, the phone’s ringing off the hook, and the one host up front is stuck answering calls instead of welcoming guests.
Caller Insight shaves even 15 to 20 seconds off a phone call, which might not sound like much, but that’s 15 to 20 more seconds we can spend with the diner right in front of us. And beyond that, it gives us the information we really need to answer those calls in a way that surprises and delights people.”
– Adam Biolchin, General Manager of RPM Italian (Lettuce Entertain You)
