Retail - SimpleVoIP - VoIP Solutions

SimpleVoIP for Retail

VoIP Phone Service for Retail

Provide fantastic customer experiences through custom integrations to streamline your communications, sales, marketing, and customer service.

VoIP for distributed enterprises in the retail industry

Elevate your customer interactions by offering a comprehensive and engaging experience, powered by automated yet hyper-personalized messaging across your sales, marketing, and customer service platforms.

Embrace an affordable, reliable, and feature-rich communication system, meticulously tailored to your needs. With a host of integrations and customizations at your disposal, you can concentrate on what truly matters – driving and accelerating your sales, while we take care of your communication needs.

Scalable VoIP systems. Amazing customer support.

An enterprise phone system built for the modern retail businesses.

ENTERPRISE VOIP SERVICE PROVIDER

Magic-Auto Provisioning

Effortlessly carry out mass updates across multiple store locations nationwide with the simple click of a button.

ENTERPRISE VOIP SERVICE PROVIDER

Efficiently Route Calls

Boost customer service and productivity with our advanced auto-attendant, efficiently directing calls to the right team members.

ENTERPRISE VOIP SERVICE PROVIDER

Streamlined Communications

Enjoy streamlined communication that enhances efficiency and supports your retail business operations effortlessly.

Explore our enterprise features below.

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Call Features

Mobility

Call Analytics

Bulk Updates

Call Features

Enjoy features like multi-level auto-attendant and interactive voice response (IVR) to help manage incoming calls effectively.
With advanced call routing options and a user-friendly call flow builder, you can have us easily customize how calls are handled in your system.
Stay connected and never miss a message with voicemail-to-email and voicemail-to-text capabilities.
Enhance your customer support capabilities with our Call Center and Contact Center add-ons, which provide a call queue feature for efficient call management.

More than a dial tone.

Mobility

Embrace mobility with our SimpleVoIP mobile app.
Enjoy seamless remote access to your office phones, allowing you to stay connected from anywhere.
Unlock the freedom to work from any location, harnessing the power of VoIP to stay productive and connected.
Obtain a dedicated business phone number that you can use on your mobile devices, maintaining a professional image while on the go.

More than a dial tone.

Call Analytics

More than a dial tone.

Gain insights into call volume, duration, quality, and abandonment rates to optimize call center efficiency.
Understand customer behavior, preferences, and pain points to tailor services and improve customer satisfaction.
Monitor and evaluate call recordings, agent performance, and sentiment analysis to ensure consistent service delivery.
Identify peak call times and inefficiencies and adjust staffing levels to streamline processes and reduce expenses.

Bulk Updates

Eliminate the need for individual updates and save significant time by applying changes to multiple locations.
Ensures consistency across multiple locations by applying uniform changes, such as call routing, voicemail settings, IVR menus and more.
Simplify administration and reduce the complexity of managing multiple systems.
Easily scale operations when opening new locations or expanding existing ones.

More than a dial tone.

Why Enterprise businesses love SimpleVoIP

Read how other enterprise customers found success with SimpleVoIP.

CUSTOMER STORY

Childcare Network

Discover how Childcare Network successfully navigated the challenges brought by the pandemic by utilizing our advanced VoIP services.

CUSTOMER STORY

Qdoba Mexican Eats

Discover how Qdoba embraced the future of business communications by transitioning from outdated telephone services to our transformative VoIP solutions.

CUSTOMER STORY

Caribou Coffee

Learn how Caribou Coffee was able to migrate to a new VoIP system within 30 days, avoiding another year’s extension from their previous telecom provider.