customer support Archives

Secure Card Payments Made Easy Over the Phone for Enterprises of all Sizes

Business

15 Mar, 2023

Secure Card Payments Made Easy Over the Phone for Enterprises of All Sizes

Accepting card payments is fundamental to conducting business in today's fast-paced, digital world. However, ensuring that these card payments are secure and reliable for enterprises of all sizes c...READ MORE

Business

9 Mar, 2023

Why Legacy Phone Systems No Longer Meet the Demands of Modern Businesses

Communication is the backbone of any successful business, and reliable phone service is critical for maintaining effective communication between employees, customers, and partners. Unfortunately, w...READ MORE

Benefits of Working with a VoIP Service Provider that Offers Price Guarantees

Business

1 Mar, 2023

Benefits of Working with a VoIP Service Provider that Offers Price Guarantees

When it comes to cost, it's crucial to find a VoIP service provider that offers a balance of affordability and quality of service. Many big-named VoIP providers in the market have established thems...READ MORE

VoIP Providers and the Customer Support Gap: An In-Depth Look

Business

23 Feb, 2023

VoIP Providers and the Customer Support Gap: An In-Depth Look

In today's world, customer service is the backbone of any business. Yet, a study conducted by Accenture stated that 89% of customers will switch to a competitor if they experience poor customer ser...READ MORE

Business

14 Feb, 2023

Why Businesses Need Human Customer Support, Not Just Chat Bots

In today's digital age, businesses are increasingly turning to chatbots and other forms of automated customer service to save time and money. However, while these tools can be helpful in certain si...READ MORE

Bad Customer Support? Time to Break the Deal with Your UCaaS Provider

Business

26 Jan, 2023

Bad Customer Support? Time to Break the Deal with Your UCaaS Provider

In today's business landscape, companies of all sizes rely on UCaaS providers to manage their communication and collaboration needs. These providers offer a wide range of services, including voice,...READ MORE

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