Business Archives - Page 3 of 7

VoIP Providers and the Customer Support Gap: An In-Depth Look

Business

23 Feb, 2023

VoIP Providers and the Customer Support Gap: An In-Depth Look

In today's world, customer service is the backbone of any business. Yet, a study conducted by Accenture stated that 89% of customers will switch to a competitor if they experience poor customer ser...READ MORE

Business

16 Feb, 2023

Big VoIP Providers: Are They Really the Best Choice for Your Business?

VoIP has changed how businesses communicate by providing an affordable and feature-rich alternative to traditional phone systems. However, selecting the right VoIP provider can be daunting, especia...READ MORE

Business

14 Feb, 2023

Why Businesses Need Human Customer Support, Not Just Chat Bots

In today's digital age, businesses are increasingly turning to chatbots and other forms of automated customer service to save time and money. However, while these tools can be helpful in certain si...READ MORE

Avoiding Hidden Fees and Extra Costs: How to Choose a Service Provider with Transparent Pricing

Business

31 Jan, 2023

Avoiding Hidden Fees and Extra Costs: How to Choose a Service Provider with Transparent Pricing

As more businesses and individuals adopt cloud-based communication services, it has become increasingly important to choose a provider with transparent pricing and clear contracts. Unfortunately, m...READ MORE

Bad Customer Support? Time to Break the Deal with Your UCaaS Provider

Business

26 Jan, 2023

Bad Customer Support? Time to Break the Deal with Your UCaaS Provider

In today's business landscape, companies of all sizes rely on UCaaS providers to manage their communication and collaboration needs. These providers offer a wide range of services, including voice,...READ MORE

The Benefits of a UCaaS Provider with a US-Based Customer Support Team

Business

24 Jan, 2023

The Benefits of a UCaaS Provider with a US-Based Customer Support Team

Ugh, we've all been there. You're having some trouble with your work communication system, and all you want is for it to be fixed ASAP so you can get back to your daily routine. But no, of course i...READ MORE

Business

17 Jan, 2023

How PIAB and VoIP Can Enhance Your Business Disaster Recovery Plan

Climate change is leading to increased natural disasters affecting economies and businesses. These events cause extensive damage to property and infrastructure and disrupt people's lives, which is ...READ MORE

Business

28 Dec, 2022

The High Cost of POTS Lines: Why Traditional Phone Service Can Be So Expensive

Are you tired of high phone bills and outdated technology? With the new year, it may be time to consider switching to VoIP (Voice over Internet Protocol) from your traditional POTS (Plain Old Telep...READ MORE

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